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Batiste Ansaldi

Batiste Ansaldi

Systems & Network Technician · BTS SIO SISR (EQF Level 5) · Apprentice

Professional Experience

Concept NumériqueOct. 2025 – present

IT Apprentice · Systems & Network Technician

MSP / ESN · Alfortville (94), near Paris

  • N1/N2 support: GLPI ticketing, incident management and technical escalations
  • Remote maintenance (RDP, TeamViewer) and on-site client interventions
  • Windows 10/11 workstation deployment & migration · asset management · DRP
  • Client infrastructure installation: 3CX VoIP, Wi-Fi 6, RJ45 structured cabling
  • Dahua CCTV (NVR / IP cameras) · technical documentation writing

Key Projects

  • 12U Homelab InfrastructureSelf-hosted HA rack: pfSense · Proxmox VE · Cisco 3560-CX L3 · VLANs · 24/7 monitoring
  • Grafana + Prometheus Monitoring StackReal-time dashboards, multi-threshold alerting, Node Exporter across all services
  • Automation & 3CX VoIP DeploymentAI business workflows via n8n + IP telephony deployment in SME environments
  • Windows Server 2022 · Active DirectoryFull AD domain: GPO, DHCP/DNS, Hyper-V, user and permissions management

Skills

Systems & Virtualisation

Linux Debian/UbuntuWindows ServerProxmox VEHyper-VLXC · Docker

Networking & Security

Cisco IOSpfSenseVLANsWireGuardOpenVPNDHCP/DNSAD · GPO

Monitoring & Tools

GLPIGrafanaPrometheusn8nBashPythonPowerShellGit

Certifications & Credentials

  • in progressCCST · Cisco Support Technician
  • target 2027CCNA · Cisco Certified Network Associate
  • target 2027CompTIA Security+
  • post-degreeAZ-104 · Azure Administrator

Education

BTS SIO SISR (EQF Level 5 · ≈ HND / AAS)

APEP SUP / IGF Paris

Oct. 2025 – June 2027 · Work-study apprenticeship (3d school / 2d work)

Intensive IT Career Switch

Linux · Networking · Virtualisation · Scripting

Self-directed · Summer 2025 (3 months)

Languages

  • FrenchNative
  • EnglishC1 · Technical & advanced

Soft Skills

  • Operational autonomy in the field
  • Discipline and priority management under pressure
  • Client communication, support and knowledge sharing
  • Adaptability — successful IT career switch in under 6 months